Shipping & Policies
- We are a hand-crafted artisanal studio. Each bottle is lovingly handled with care by a human being. Because of this, orders may take up to seven (7) days to be shipped once placed.
Shipping is via USPS Priority Air (2 Business Days for US, 6-10 Business Days for most International Orders).
- When your order has been packaged you will receive an email notification with tracking number. It may take up to two days for the postal service to receive and begin tracking your package. We appreciate your patience.
- Average International number of days for International shipping varies based upon customs policies and postal service of destination country .
- International orders cannot be guaranteed, as we have no control over a country's customs department's policy regarding Personal Vaporizers and eLiquids. However, since HOLI SMOKES contains no nicotine and says so on the customs declaration form attached with each order, most countries with open US trade poliices should not have an issue with importation. Duties fees etc. are the respondsibility of the buyer.
Terms: Payment due in full at time of purchase. All sales are final unless returned under warranty.
Warranty: 30 days from time of purchase for all electronic hardware; only DOA (dead on arrival) applicable for vaporizers. (Please note Vaporizer Instructions found in Video Tutorials & Product Info section of our website and included with Kits before assuming your vaporizer is DOA.) Breakage due to use of equipment with substances other than HOLI SMOKES eLiquids is not covered under this warranty. Breakage due to improper storage, transportation or use of equipment (such as sitting or dancing with vaping pen in jean pockets or dropping and cracking pryrex, etc.) is not covered under this warranty.
Customer must email, call or fill out the form on our Returns page for authorization before sending product back and being considerd for replacment. Part replacement will be shipped out as quickly as possible upon receiving and testing returned item.
No warranty is given or implied for Vaping Tonic eLiquids due to the nature of the product and because personal tastes vary so widely.
Neither statements made nor herbal and natural products sold on this web site have been evaluated by the food and drug administration as the FDA does not evaluate or test for medical purposes the traditional herbal extracts used in HOLI SMOKES eLiquids. HOLI SMOKES are not sold or suggested for medical use.
All botanical extract flavors used in the manufacture of HOLI SMOKES organic eLiquids are FOOD GRADE and of plant origin. All ingredients are classified as GRAS (Generally Recognized As Safe). No synthetic colors, dyes, fragrances or additives are added to any product.
No information on this site is intended to be medical advice or to diagnose, treat or cure any illness or health condition. If you think you have a medical problem, please contact your health care provider or medical professional.
HOLI SMOKES botanic eLiquids and personal vaporizers are not intended to treat, cure or prevent any illness or disease. If you think you may be allergic to common herbs or spices, always watch for any allergic reactions. As with any herbal products, if you have a medical problem or are using pharmaceutical drugs, please consult your health care provider before using.
HOLI SMOKES LLC assumes no liability for any adverse effect, injury or illness caused by the misuse and/or use of the information or products presented on this website.